API reference/Outreach/Human tasks
List human tasks
The human tasks of the workspace, the ones due first.
A human task is something a person on the team does for one lead: a call, a voice note, a follow-up, a review or research. It comes from a human_task step of a flow (the sequence waits until the task has an outcome), after a positive or negative reply (branch on_reply of the flow), or you create one (a call script, a briefing). The user sees them under Human tasks in the menu, below the Inbox, and logs outcomes there or through you. These routes are the tools list_human_tasks, create_human_task and complete_human_task of the assistant server. A task is free; only finding a phone number (POST /person/phone) costs the normal price.
Authentication#
Send Authorization: Bearer gtk_…. Create the key under API keys in the menu. Every gtk_ key can call these routes, also while the Signals API is closed. A missing, invalid or revoked key is 401.
Query parameters#
statusstring—open(due now, the default),upcoming(open, due later: a retry afterno_answer),doneorall. One of:open,upcoming,done,all.kindstring— Only these kinds, comma-separated.ownerstring—me: only the tasks of the user behind the key. One of:me.limitinteger— At most this many, 1 to 1000 (default 200).
Response#
objectstring· required — Alwayslist. One of:list.statusstring· required — The filter.totalinteger· required — How many tasks are indata.dataobject[]· required — The tasks, each as GET /human-tasks/{id} gives it.dashboard_urlstring· required — The Human tasks page.
Credits#
Free. This call never uses credits.
Errors#
- 400
invalid_request— Astatus,kind,ownerorlimitthat is not valid. - 401
authentication_error— The Authorization header is missing, or the key is unknown or revoked. - 403
permission_error— API access is not part of your plan, or your account is suspended. - 429
rate_limit_error— More than 60 requests per minute, or more than 3 at the same time, on one key. Wait for the Retry-After header. - 503
service_unavailable— The API is temporarily unavailable. Retry later. - 500
internal_error— Something went wrong on our side.
Example
curl "https://mysdr.app/api/v1/human-tasks" \
-H "Authorization: Bearer $MYSDR_API_KEY"{
"object": "list",
"status": "open",
"total": 1,
"data": [
{
"object": "human_task",
"id": "6f1c0f2e-4a1b-4d2e-9f6a-2b7c1d3e4f50",
"source": "flow",
"kind": "call",
"instruction": "Call to ask whether the demo invite landed. Mention the funding round.",
"reason": "No reaction after 3 days: step call_1 of flow cfo_after_funding.",
"status": "open",
"name": "Jane Example",
"company": "Acme",
"title": "CFO",
"linkedin_url": "https://www.linkedin.com/in/jane-example",
"email": null,
"phone": "+32 470 12 34 56",
"phone_needed": false,
"due_at": "2026-10-29T09:00:00.000Z",
"deadline_at": "2026-10-31T09:00:00.000Z",
"overdue": false,
"owner": {
"id": "0b5a3c3e-1111-4c2e-9a3f-1234567890ab",
"name": "Louis"
},
"attempts": 0,
"max_attempts": 3,
"outcome_note": null,
"completed_at": null,
"flow": "cfo_after_funding",
"flow_step": "call_1",
"campaign_id": null,
"outreach_id": null,
"row_id": null,
"created_at": "2026-10-29T09:00:00.000Z",
"via": null,
"outcomes": {
"done_positive": "the flow stops",
"done_negative": "the flow stops",
"no_answer": "the task comes back in 2 days",
"skip": "the flow continues"
},
"dashboard_url": "https://mysdr.app/en/gtm/human-tasks?task=6f1c0f2e-4a1b-4d2e-9f6a-2b7c1d3e4f50"
}
],
"dashboard_url": "https://mysdr.app/en/gtm/human-tasks"
}